Resident Hub
Resident Services
Access your resident portal, submit maintenance requests, and find helpful information related to your community.
Resident Portal
Log in to your account to manage your lease, payments, and requests.
Access Resident Portal →Pay rent
Submit maintenance requests
View account information
Communicate with management
Maintenance
Maintenance Requests
Our in-house maintenance team is committed to providing responsive and reliable service across all communities under management.
How to Submit a Request
FAQ
Resident FAQ
Answers to common questions about rent payments, maintenance, portal access, and more.
Online Payments
Residents may pay rent online through the Resident Portal at www.rentcafe.com. Simply select "Resident Login" to create an account and access payment options. We recommend paying via eCheck directly from a checking or savings account for the easiest processing experience.
Money Order or Cashier's Check
Please make payments payable to the entity listed in your move-in packet and mail to:
4601 Wilshire Blvd. Suite 300
Los Angeles, CA 90010
Payments may also be dropped off in the designated rent payment mailbox located on the wall at the entrance to the parking garage, before the parking attendant's office.
Maintenance requests may be submitted through the Resident Portal at www.rentcafe.com.
For maintenance requests during business hours, residents may also contact our Maintenance Department directly at:
Residents can access the Resident Portal through www.rentcafe.com by selecting "Resident Login." Through the portal, residents can:
- Pay rent
- Submit maintenance requests
- View account information
- Access leasing documents
- Communicate with management
For after-hours maintenance emergencies, please call:
to be connected with a live operator.
Please contact your assigned property manager regarding lease renewal options and availability.
Residents will receive direct contact information for their assigned property manager upon move-in, including phone number and email contact information.